Questions from the workshop
Do your instruments come with a calibration certificate?
No, and we will not imply otherwise. We are a retailer, not a calibration laboratory: we sell the instrument as the maker supplies it, quoting the range, resolution and accuracy printed on it or in its documentation. If your work needs traceable calibration, have the tool certified by an accredited laboratory after purchase.
What accuracy should I expect from a digital caliper?
Most digital calipers in this class state ±0.02 mm over a 0–150 mm range with 0.01 mm resolution; the product page gives the exact figure for the model you are looking at. Repeatability also depends on how you hold it — consistent, light jaw pressure matters more than the last digit on the display.
Metric or imperial?
Every digital caliper and laser meter we stock switches between millimetres and inches with one button, and the calipers also read fractional inches on most models. The listing says which units a given instrument supports before you buy.
What does shipping cost and how long does it take?
Free from ₹1,499; below that a flat ₹79 for the order. We pack in 1 business day and dispatch from Jaipur via Delhivery / DTDC — 2–4 business days to metro PIN codes, 4–7 business days elsewhere, or 3–8 business days from order to door.
How can I pay?
UPI or Cash on Delivery, nothing else. No credit or debit cards, no net banking, no PayPal, and no payment credential is ever stored. Prices are in Indian Rupees with applicable tax included.
Is a battery included?
Digital instruments ship with the cell fitted or taped alongside, as stated on the product page. Cells are consumables: a flat cell on arrival is replaced, one that runs down after weeks of use is not a fault. Turning the instrument off rather than letting it auto-sleep roughly doubles cell life.
My caliper will not hold zero. Is it faulty?
Usually not. Wipe both measuring faces and the beam, close the jaws fully with light pressure, then press zero. Grit on a face is the most common cause by a distance. If it still drifts inside the return window, that is a defect and we replace it — drift after a drop, or measuring a workpiece straight off the machine, is not.
Is there a warranty?
We do not offer a six-month or manufacturer-backed warranty and will not pretend to. What you have is our returns cover for anything faulty, damaged, incorrect or missing on arrival, as set out below. Wear on the jaws, a discharged cell or damage from a fall are not faults.
Can I return a tool I have used on site?
No — returns need the instrument unused, in its fitted case with the original packaging and invoice, raised within 10 days of delivery. Approved refunds are processed within 6 business days. The full conditions are on the Refund and Returns Policy page.
How do I track my order?
Tracking is emailed and texted at dispatch, and the Track Your Order page accepts your order number directly. If a scan stalls for more than 48 hours, email [email protected] and we will chase the carrier.
Do you have a trade counter?
No — we are online-only, with no physical store or showroom and no repair service. Every order is placed here and shipped from Jaipur, Rajasthan.